When AI Writes the Code, Who Keeps Production Running?

The production environment has become a minefield of code nobody really understands.

Here’s what’s happening: Development teams are using Claude Code, Cursor, and GitHub Copilot to ship features at 10x their previous velocity. Product managers are ecstatic. Business stakeholders are thrilled. And somewhere in a war room at 2:17 AM, an SRE is staring at a stack trace for code that was AI-generated three weeks ago, trying to figure out why the payment service just fell over.

The acceleration of AI-assisted development has created an asymmetric problem. Developers got their force multiplier. SREs are still using the same playbook they had five years ago, except now they’re responsible for exponentially more code, written by tools that prioritize speed over operational clarity.

The Scale Problem Nobody Talks About

Traditional SRE work assumes a certain ratio between code velocity and operational capacity. That ratio is currently breaking down.

When a developer writes code manually, there’s an implicit understanding of how it works, what it depends on, where it might fail. When AI generates code, that understanding evaporates. The developer reviews it, maybe tweaks it, ships it. Three months later when it crashes in production, nobody on the team remembers the implementation details because nobody really wrote it.

The operational impact shows up in hard numbers. According to Komodor’s 2025 Enterprise Kubernetes Report, 44% of organizations are now deploying to production multiple times per day. That deployment frequency was unthinkable five years ago. Meanwhile, 43% of platform engineering teams report spending over half their time on reactive troubleshooting rather than proactive improvements.

The math doesn’t work. More deployments, more services, more complexity, but the same finite hours of SRE time. The report found that 89% of organizations experienced at least one major Kubernetes incident in the past year, with 31% facing incidents weekly or more frequently. When incidents happen, 47% of teams report mean time to resolution over an hour, with investigation complexity as the top bottleneck.

This is what happens when code velocity accelerates faster than operational tooling can adapt. Teams are shipping AI-generated features at unprecedented speed while SREs drown in incidents they don’t have capacity to properly investigate.

Gartner’s recent “Market Guide for AI Site Reliability Engineering Tooling” projects that by 2029, 85% of enterprises will use AI SRE tooling to meet reliability demands. That’s up from less than 5% today. We’re in the early stages of a fundamental shift in how production systems are managed, and most teams haven’t adapted yet.

The report is blunt about the core issue: “Traditional SRE teams and operations teams cannot keep up with the technology and operational demands required of them to deliver effective reliability and efficiency outcomes.”

This isn’t about SREs being slow or unqualified – it’s about the volume and complexity of what’s landing in production, that is completely outpacing human capacity to handle it.

What Actually Breaks

The problems show up in some predictable patterns and in ways that are highly specific to the volatile, dynamic complexity of large-scale cloud environments running disparate services.

AI-generated code tends to work fine under normal conditions. It passes tests, handles the happy path, ships without obvious issues. Then production traffic hits edge cases the training data never covered, or the code makes assumptions about infrastructure that were reasonable three months ago but stopped being true after a dependency upgrade.

In large-scale cloud fleets, the failure modes get even more complex. Services interact in ways that only emerge at scale. Resource contention manifests differently across regions. A change that’s stable in one cluster triggers cascading failures in another because of subtle differences in configuration or workload patterns that nobody documented.

SREs discover these issues during incidents. The monitoring alerts, someone gets paged, the war room spins up. Except now the investigation is slower because the code doesn’t match anyone’s mental model. There are no comments explaining the tricky bits because the AI didn’t think they were tricky. The variable names are plausible but don’t map to domain concepts the team actually uses.

The worst possible time to start learning code nobody wrote is during an active incident with customers impacted and executives asking for ETAs. Yet that’s exactly when ownership questions surface. Who owns code that was AI-generated, lightly reviewed, and shipped three months ago? The developer who accepted the AI’s suggestion? The tech lead who approved the PR? The SRE trying to keep it running in production?

Every incident takes longer to resolve. Every postmortem surfaces the same underlying problem, which is that the team is managing more code than they can actually understand, running across infrastructure that’s too complex for manual reasoning.

The Mismatch Between Development and Operations

The DORA metrics that define elite engineering teams have always measured velocity and the ability to ship features fast, but never without safety. High performers deploy frequently AND maintain low change failure rates with fast recovery times. Speed and stability together, not one at the expense of the other.

That fundamental tradeoff is breaking down.

Developers using AI coding tools are optimizing for feature velocity, which is their job and what the business measures them on. They need to ship functionality fast, and AI helps them do that. We’re seeing deployment frequency that just keeps climbing.

SREs are measured differently. Their metrics are SLIs, SLAs, and SLOs: system uptime, error rates, latency percentiles, time to recovery. When AI-generated code ships with subtle bugs that only surface under production load, these metrics take the hit. An SLO breach doesn’t care whether the code was written by a human or generated by Claude. The pager goes off either way, error budgets get consumed, and SREs are left explaining why reliability is degrading despite shipping more features.

The problem compounds during recovery – MTTR (mean time to resolution) stretches when nobody on the team fully understands the failing code. Change failure rates (CFR) climb because the investigation takes longer, the fix is less certain, and the rollback might not be clean. Soon the benchmarks will show the cost: degraded SLIs, missed SLOs, and angry customers wondering why reliability is slipping despite all the new features.

The traditional answer would be to slow down development, add more review gates, require better documentation, but that ship has sailed. The business won’t accept a return to slower delivery just because the operational side is struggling, and honestly, the competitive pressure to ship faster isn’t going away.

The only viable path forward is to give SREs the same kind of force multiplier that developers currently have.

What AI SRE Actually Means

Gartner’s recommendation is to “augment existing SRE and operations teams by investing in AI SRE tooling to enable them to focus on proactive reliability improvement activities.”

That sounds like consultant-speak, but the underlying point is real. SREs need tools that can handle the volume and complexity of AI-generated code at scale.

This means systems that can automatically correlate telemetry across the entire infrastructure stack, identify root causes without manual investigation, and surface actionable insights from incident data. The impact shows up in real operational outcomes.

Problems that previously required 3-5 engineers spending 8-16 hours with deep Kubernetes expertise now get resolved by a single engineer in minutes. A pod scheduling issue that would have meant pulling in the platform team, combing through logs, checking resource quotas, and debugging affinity rules gets diagnosed and resolved in under a minute with full context about why it failed and what specifically needs to change.

When a deployment fails due to configuration drift across environments, instead of multiple engineers correlating data from monitoring systems, log aggregators, and cluster state, an AI SRE agent like Komodor’s Klaudia provides the complete root cause analysis: which configuration diverged, when it changed, what the downstream impact was, and the exact remediation steps.

For complex production incidents involving cascading failures across microservices, what used to take 6 engineers 10-18 hours of war room investigation now takes 2 engineers 15 minutes. The AI handles the telemetry correlation across the entire stack, identifies the initial failure point, maps the blast radius, and surfaces the critical path to recovery.

The goal isn’t to replace SREs. It’s to handle the undifferentiated heavy lifting so humans can focus on architectural improvements, reliability design, and the kind of proactive work that actually prevents incidents. Junior engineers get mentored through complex troubleshooting with curated, contextual expertise instead of spending hours researching documentation or waiting for senior engineers to have bandwidth.

The Window Is Closing

The asymmetry between development velocity and operational capacity isn’t sustainable. Organizations are already seeing it in their metrics: climbing MTTR, degrading SLOs, error budgets consumed faster than they can regenerate.

The teams that recognize this aren’t waiting for a crisis. They’re investing in AI SRE capabilities now, while they still have the breathing room to implement them thoughtfully. They’re building the operational muscle to handle AI-generated code at scale before their production systems become completely unmanageable.

The alternative is clear in the Gartner projections. The gap between 5% adoption today and 85% by 2029 will be filled primarily by teams who waited until they had no choice. They’ll be implementing AI SRE tooling in crisis mode, during active reliability degradation, while explaining to executives why the production environment that was stable six months ago is now a constant firefighting operation.

AI-generated code isn’t slowing down. Development teams have their force multiplier and aren’t giving it up. The only question is whether SREs get theirs before the production environment breaks under the weight of code nobody fully understands, running on infrastructure too complex for manual reasoning, with incidents that take too long to resolve.

The math is simple – more code = more deployments, more complexity, all with the same finite production engineering hours. Something has to give, either operations tooling needs to catch up, or reliability will break down.