Komodor is a Kubernetes management platform that empowers everyone from Platform engineers to Developers to stop firefighting, simplify operations and proactively improve the health of their workloads and infrastructure.
Proactively detect & remediate issues in your clusters & workloads.
Easily operate & manage K8s clusters at scale.
Reduce costs without compromising on performance.
Empower developers with self-service K8s troubleshooting.
Simplify and accelerate K8s migration for everyone.
Fix things fast with AI-powered root cause analysis.
Automate and optimize AI/ML workloads on K8s
Easily manage Kubernetes Edge clusters
Explore our K8s guides, e-books and webinars.
Learn about K8s trends & best practices from our experts.
Listen to K8s adoption stories from seasoned industry veterans.
The missing UI for Helm – a simplified way of working with Helm.
Visualize Crossplane resources and speed up troubleshooting.
Validate, clean & secure your K8s YAMLs.
Navigate the community-driven K8s ecosystem map.
Your single source of truth for everything regarding Komodor’s Platform.
Keep up with all the latest feature releases and product updates.
Leverage Komodor’s public APIs in your internal development workflows.
Get answers to any Komodor-related questions, report bugs, and submit feature requests.
Kubernetes 101: A comprehensive guide
Expert tips for debugging Kubernetes
Tools and best practices
Kubernetes monitoring best practices
Understand Kubernetes & Container exit codes in simple terms
Exploring the building blocks of Kubernetes
Cost factors, challenges and solutions
Kubectl commands at your fingertips
Understanding K8s versions & getting the latest version
Rancher overview, tutorial and alternatives
Kubernetes management tools: Lens vs alternatives
Troubleshooting and fixing 5xx server errors
Solving common Git errors and issues
Who we are, and our promise for the future of K8s.
Have a question for us? Write us.
Come aboard the K8s ship – we’re hiring!
Hear’s what they’re saying about Komodor in the news.
ErrImagePull and ImagePullBackOff are Kubernetes errors caused by failure to pull a container image from a container registry.
When a Kubernetes cluster creates a new deployment, or updates an existing deployment, it typically needs to pull an image. This is done by the kubelet process on each worker node. For the kubelet to successfully pull the images, they need to be accessible from all nodes in the cluster that match the scheduling request. When sometimes goes wrong, you can experience one of these errors:
ImagePullBackOff
ErrImagePull
This is part of a series of articles about Kubernetes troubleshooting.
A container image includes the binary data of an application and its software dependencies. This executable software bundle can run independently and makes well-defined assumptions about its runtime environment. You can create an application’s container image and push it to a registry before you refer to it in a pod.
A new container image typically has a descriptive name like kube-apiserver or pause. It can also include a registry hostname, such as test.registry.sample/imagename, and a port number, such as test.registry.sample:10553/imagename. Note that when you do not specify a registry hostname, Kubernetes assumes you refer to the Docker public registry.
After naming the image, you can add a tag to identify different versions of the same series of images.
When a Kubernetes pod is in the ImagePullBackOff state, it means Kubernetes has encountered repeated issues while trying to pull the specified container image. This error arises during the image retrieval process, which involves multiple steps:
When any of these steps fail, Kubernetes initially logs an ErrImagePull error. After multiple retries, Kubernetes increases the wait time exponentially between retries, eventually putting the pod into the ImagePullBackOff state. This behavior is intended to prevent excessive resource consumption while allowing administrators time to resolve the issue.
Itiel Shwartz
Co-Founder & CTO
In my experience, here are tips that can help you better manage and resolve ErrImagePull and ImagePullBackOff errors in Kubernetes:
Use image digests instead of tags to ensure consistency and avoid issues with tag changes.
Ensure your Kubernetes nodes are properly authenticated to pull from private registries.
For heterogeneous clusters, use multi-architecture images to avoid compatibility issues.
Configure retry policies and backoff strategies for pulling images.
Regularly check the health and performance of your container registry to prevent downtime.
As mentioned, an ImagePullBackOff is the result of repeat ErrImagePull errors, meaning the kubelet tried to pull a container image several times and failed. This indicates a persistent problem that needs to be addressed.
Run kubectl describe pod [name] and save the content to a text file for future reference:
kubectl describe pod [name]
kubectl describe pod [name] /tmp/troubleshooting_describe_pod.txt
Check the Events section of the describe pod text file, and look for one of the following messages:
Repository ... does not exist or no pull access
Manifest ... not found
authorization failed
The image below shows examples of how each of these messages appears in the Events output.
If the error is Repository ... does not exist or no pull access:
username/imagename
To resolve it, double check the pod specification and ensure that the repository and image are specified correctly.
If this still doesn’t work, there may be a network issue preventing access to the container registry. Look in the describe pod text file to obtain the hostname of the Kubernetes node. Log into the node and try to download the image manually.
If the error is Manifest ... not found:
error is Manifest ... not found
To resolve it, double check that the tag in the pod specification is correct, and exists in the repository. Keep in mind that tags in the repo may have changed.
If you did not specify a tag, check if the image has a latest tag. Images that do not have a latest tag will not be returned, if you do not specify a valid tag. In this case, you must specify a valid tag.
latest
If the error is authorization failed:
To resolve this, create a Secret with the appropriate credentials, and reference the Secret in the pod specification.
If you already have a Secret with credentials, ensure those credentials have permission to access the required image, or grant access in the container repository.
Komodor is the Continuous Kubernetes Reliability Platform, designed to democratize K8s expertise across the organization and enable engineering teams to leverage its full value.
Komodor’s platform empowers developers to confidently monitor and troubleshoot their workloads while allowing cluster operators to enforce standardization and optimize performance. Specifically, Komodor isturns hours of guesswork into actionable answers in just a few clicks. Using Komodor, you can monitor, alert and troubleshoot ErrImagePull or ImagePullBackoff events (among all other issues that can – and will – occur!)
ImagePullBackoff
By leveraging Komodor, companies of all sizes significantly improve reliability, productivity, and velocity. Or, to put it simply – Komodor helps you spend less time and resources on managing Kubernetes, and more time on innovating at scale.
If you are interested in checking out Komodor, use this link to sign up for a Free Trial.
Share:
and start using Komodor in seconds!